Having sold over 800,000 copies in its first edition, the second edition expands the scope and takes the methodology to the next level in:
"We chose The Team Handbook Second Edition to support our total quality efforts at Lenox because it is easy to use, easy to adapt, and easy to reference. Using the handbook and overhead transparencies, we've developed excellent short modules and the most effective two-day continuous improvement training we've ever done."
Dave Sommers, Director of Quality
Lenox China, Pomona, NJ
Oriel Incorporated, 3800 Regent Street, Madison, WI 53705. Tel: 608-238-8134; Fax: 608-238-2908.