Service And Support Key To Millward Brown's Selection Of Halogen Employee Performance Management Solutions

Global research company to use Halogen eAppraisal and Halogen e360 to establish consistent multi-rater/self-appraisal processes

Ottawa - A global marketing research agency Millward Brown has chosen Halogen Software Inc., a provider of Web-based employee performance management (EPM) solutions, to begin the first phase of seamlessly employing high-quality employee 360 assessments and employee appraisals in 75 offices across 43 countries.

Prior to choosing Halogen's award-winning solutions, Millward Brown, one of the world's leading research companies, had been using several incompatible feedback and appraisal systems, both automated and paper-based. This incompatibility made it impossible to assure a consistent level of quality across the board and made it difficult to track who had received appraisals. Appraisals ranged from a structured process to a talk over coffee depending on where they were performed.

"Halogen's service gives us the added confidence that it is the solution we are looking for," said Elaine Holland, Senior Vice President, Global Human Resources at Millward Brown. "With their support and expertise, we designed a process that gives us the flexibility to capture our core competencies and still allow for enough flexibility for customization based on regional business drivers. The solution allows us to stay on top of the whole process every step of the way."

It was a labor and resource intensive exercise to determine the status of appraisals from office to office and country to country using Millward Brown's previous collection of appraisal systems. Now, with Halogen e360, they can monitor the status of all 360-feedback processes as well as completion statistics in real time. This ability allows for processes to be run smoothly and ensures more evaluations are completed on schedule.

"Millward Brown has emerged as a global leader in marketing research," said Paul Loucks, President of Halogen Software. "We will be there to support their continued growth, just as we support every customer, by making sure they maximize the potential benefits of our EPM solutions. We have dedicated our resources to supporting customers through every stage of implementation."

SOURCE: Halogen Software