Patient Insights

One of the most important factors influencing patient compliance and satisfaction is communication. When there are problems in communication, patient compliance decreases and the patient's sense of satisfaction with the doctor is lessened. Communication is enhanced when the doctor is aware of the patient's general style of responding and communicating.

Patient Insights is a short, self report form that can be completed by the patient in less than 5 minutes. On-site computer analysis produces a 1-page report that describes the patient's basic communication and response tendencies. Additional information on practical ways to increase trust and compliance is provided.

Patient Insights is the only specialized analysis developed for the health care industry that is patient-driven and will allow doctor and staff to better communicate with the patient.

Patient Insights is an inexpensive, easily administered method for improving the quality of medical care and patient satisfaction.

Peak Performance Associates, Inc., PO Box 193, Oregon, WI 53575. Tel: 608-835-9288; Fax: 608-835-9794.