News | June 26, 2025

Mercans Unveils Strategic Innovations To Optimize Global Payroll And AI-Powered Customer Experience

London (BUSINESS WIRE) - Mercans, a global leader in payroll technology, today announced three significant developments to strengthen its service offering and enhance the customer experience: the establishment of a Payroll Compliance Center of Excellence (CoE), the integration of HiBob into its technology ecosystem, and the launch of an AI-powered Digital Sales Room (DSR).

Establishment of a Payroll Compliance Center of Excellence
To address the increasing complexity of global payroll regulations, Mercans has established a dedicated Payroll Compliance Center of Excellence. This center brings together subject matter experts in labor law, tax law, social security systems, and data protection regulations from all regions in which Mercans operates.

The center will develop internal compliance benchmarks, automate regulatory updates to the G2N Nova payroll software, and ensure that customers fully meet all country-specific compliance requirements. Through proactive compliance management, Mercans aims to minimize audit risk and ensure long-term business continuity for multinational clients and large enterprises.

Integration of HiBob into Mercans' technology ecosystem
Mercans has integrated the modern HR platform HiBob into its technology ecosystem , making it easier than ever for companies to connect their HR and payroll systems.

Customers already using HiBob as their HRIS can now enjoy all the benefits of Mercans' global payroll solution. With real-time, bidirectional data synchronization between the two platforms, HR and finance departments can process payroll faster, more accurately, and in compliance with all regulations in over 100 countries.

The integration enables instant access to current, shared employee data, delivered in JSON format via a single API request per pay grade and pay period. This streamlines data exchange, reduces errors, and significantly accelerates payroll processing.

Joint customers will also have access to the Mercans PAC portal, which provides a unified experience across all HR, payroll, and compliance functions without the need for complex settings or customization.

This partnership ensures a consistent, compliant, and seamless employee experience across borders.

Introduction of an AI-supported Digital Sales Room
Mercans has also launched its Digital Sales Room (DSR). This is an AI-powered, on-demand environment where prospects and existing customers can access all the information they need before choosing Mercans as a partner. The DSR provides a comprehensive set of product demos, implementation frameworks, governance and support models, SLAs, and key documentation. Customers can also interact with an integrated AI agent to receive real-time answers, accelerating and informing the evaluation process.

The DSR supports customers at every step of their decision-making process, and with this launch, Mercans is the only payroll technology provider with such a comprehensive, intelligent, and self-directed purchasing process.

The platform is designed to reduce time to engagement, improve transparency in decision-making, and ensure every prospect has a comprehensive, data-driven understanding of how Mercan's payroll, EOR, SaaS, and compliance services are delivered at scale.

About Mercans
Mercans is a global payroll technology company providing SaaS, compliance, and employer of record services in over 160 countries. With its proprietary G2N Nova platform, Mercans enables automated gross-to-net calculations in seconds, offering a completely contactless and scalable payroll experience. Learn more about this innovative platform at www.mercans.com or visit us on LinkedIn.