Lawphone
The LAWPHONE® network is the oldest and most experienced legal service in operation, with many of its firms continuously under contract for over 10 years.
Building from the original LAWPHONE® legal plan, ACS now administers a wide range of legal plans, from legal and financial helplines to fully insured prepaid legal plans. Often, legal plans administered by ACS are private labeled, operated under the name of an insurance company or other marketer. Today, no matter what the program, the LAWPHONE® name is proudly displayed, your guarantee of quality legal service delivery.
LAWPHONE® has the "Big Q," or quality, as one of ACS's customers enthusiastically put it. ACS has invested heavily in building its networks, screening, training and monitoring of attorney performance, and measuring accessibility, responsiveness and services provided. ACS has a superb track record--to date, no claim for legal liability has every been paid or even made against any lawyer in the LAWPHONE® network.
We are proud to have allied ourselves with a number of strong partners, in particular Reliance National Insurance Company, a principal unit of Reliance Group Holdings, Inc. Reliance National underwrites ACS's Legal Security Insurance Plan for the employee benefit market. Reliance is a property and casualty carrier, active in numerous markets, and is "A"-rated by A.M. Best.
We are innovators. Through flexibility and the ability to respond to the needs of the market, ACS continues to lead with new products and services. ACS first proposed the linkage between a legal insurance policy and a telephone legal helpline for the employees of AT&T, and it has become the industry standard. ACS was the first to add financial and tax helplines to its legal plans. ACS is also the first to offer employees a choice of legal plan options, so employees can select a legal plan to suit their family budgets and circumstances.
We offer our customers and our clients choices. We are able to do so because we understand the consumer of legal services.