iCIMS Expands Customer Education Program

Hazlet, NJ - iCIMS, a leading Software-as-a-Service (SaaS) provider, recently announced the expansion of its Customer Education Program, which now includes complimentary Training Webinars for all users of the company's iRecruiter Talent Platform. Designed to enhance the user experience, iCIMS' Customer Education Program provides clients with access to educational resources, iCIMS' diverse client network, and product and industry experts.

With the recent addition of free Training Webinars, iCIMS' Customer Education Program takes the company's service offering to new heights. Occurring weekly, the training sessions help customers maximize the potential of their iRecruiter Talent Platform through increased system proficiency and improved user adoption. Webinar topics include reporting, job posting, user administration, and general new user training. All training sessions are available to the entire iCIMS community free of charge.

With nearly 450 global organizations leveraging iRecruiter for their talent initiatives, iCIMS' Customer Education Program draws participants from a diverse range of companies and industries. Bringing clients together through a powerful network of recruiters, hiring managers, EEO specialists, and other HR professionals, iCIMS' user community offers clients a wealth of industry experience and system knowledge. Collaboration among this diverse group provides Best Practices from clients utilizing iRecruiter in different capacities, from talent acquisition to performance management to assessments and more.

"iCIMS is proud and enthusiastic about the expansion of our Customer Education Program," said Andrew Curtis, iCIMS' Director of Customer Services. "The iRecruiter user community has embraced these enhancements, as displayed by the phenomenal turnout to our recent Training Webinars and increased activity within our networking forums."

Curtis continued, "This program further demonstrates iCIMS' commitment to superior support and our ability to continually raise the bar within the industry for service excellence. We look forward to continuing to enhance the Customer Education Program and our service offerings for the entire iCIMS community to enjoy."

SOURCE: Icims