How To Cure Unhealthy Management Practices That Disable Your Organization

What's The Story?
Great management principles, once the backbone of successful companies, are now often used and manipulated by corporate leaders for their own personal gain. Consequently, cynicism and distrust is rampant more than ever in today's business environment.

Management Malpractice: How to Cure Unhealthy Management Practices that Disable Your Organization (Platinum Press; Hardcover; September 2005), by bestselling author and management consultant Craig Hickman provides practical prescriptive advice for preventing and curing abuses by management.

This book shows how managers and organizations can work together to restore morale and value to their companies. Hickman also launches a high profile website so workers can blow the whistle about their experiences with management malpractice.

What Does It Mean For Your Audience?
According to a recent Gallup survey, more than 70% of U.S. workers are disengaged from their work. Hickman adds that 80% of today's workers want nothing to do with their companies or the managers who run them.

• Corporate scandals involving Arthur Andersen, WorldCom, and Enron have left many employees and clients of these firms financially and emotionally scarred.
• If left unchecked, employee morale can be damaged, productivity thwarted, and businesses destroyed.
• Total elimination of management malpractice only occurs when senior executives, middle managers and first line employees develop the awareness to see it, the courage to expose it, the resolve to prevent it.
• They must commit to rethinking the world
• Create an environment where people feel free to raise concerns

Read about Nancy Beal ... who worked as an insurance company annuities customer service manager. She repeatedly suggested to her boss that the department had to change the way it handled customer complaints. Finally he agreed. Her husband asked, "What changed his mind?" Nancy's response "I think he got tired of my nagging ... I think he finally got on board with the whole idea of letting people rethink the way we do things. Even if he isn't, he will be by the time we get done with our changes. "However, sixty days latter her boss pulled the plug on the new system because he said it wasn't working."

Who Is The Author?
Craig Hickman is the author of over a dozen books including bestselling Creating Excellence. He is an expert in mergers and acquisitions, strategic planning, and organizational design. Clients have included Proctor & Gamble and American Express. Currently the CEO of Headwaters Technology Innovation group in Princeton, New Jersey, Hickman divides his time between Princeton and his primary residence in Naperville, Illinois.