News | April 13, 2007

Healthcare Organizations Improve Nurse Satisfaction And Retention ith Kronos For Healthcare

Bundled software and services offering improves morale by engaging nurses with self-service technology

Washington - Pressure on healthcare organizations to find a solution that enables them to cope with the nursing shortage is intensifying. Higher census and acuity, coupled with fewer care providers, is having a serious impact on patient safety and quality of care as well as recruiting and retention. Healthcare executives realize they must create a superior work environment to empower, motivate, and support nurses so they can focus on delivering excellent patient care. Based on this focus, Kronos® Incorporated (Nasdaq: KRON) is experiencing increased demand for Kronos for Healthcare.

Kronos for Healthcare is a comprehensive offering of software and services designed to manage labor costs, increase productivity, and improve employee satisfaction while supporting quality patient care with a quality workforce. This comprehensive, integrated suite addresses the challenges of managing the workforce in healthcare with solutions for labor productivity, supplemental labor management, staff scheduling, absence management, time and attendance, human resources, payroll, talent management, and labor analytics. With extensive workforce management knowledge and industry expertise, the Kronos for Healthcare team delivers best practice labor management methodologies to complete the solution.

"Improving retention is a key issue in effectively managing the workforce. Implementing a successful retention strategy means giving staff flexibility, control, and consistency while also helping managers put the right person, in the right place, all the time," said Brian Graves, global practice leader of healthcare at Kronos. "Kronos for Healthcare gives managers the information needed to schedule nurses in departments that fit their credentials as well as their personal and professional goals all balanced against patient demand. It also helps managers spend less time fighting fires, and more time supporting their staff in the delivery of quality care."

Best practices in satisfaction and retention
"The quality and satisfaction of our employees is a strong contributor to our ranking as a top integrated healthcare system in the nation," said Diane Corrigan, chief financial officer at the Hospital of the University of Pennsylvania. "Therefore, we fully appreciate the importance of leveraging workforce management technology that empowers us to reduce the administrative burdens they feel, allowing them to focus their time and energy on where they excel — caring for patients."

"As the nursing shortage and aging workforce becomes increasingly widespread, implementing strategies to keep our nurses satisfied with their work has become a top priority," said Jill Berry-Bowen, vice president of patient care services at Mercy Hospital in Portland, Maine. "With Kronos for Healthcare, we are moving closer to accomplishing this goal by effectively monitoring and managing our staff skill mix to our patient workload. This has led to more involvement by staff in developing the right staffing model to care for our patients and therefore creating a more desirable work environment."

Kronos made this announcement (we use this language in every release we announce in conjunction with an event) from the American Organization of Nurse Executives (AONE) 40th Annual Meeting and Exposition being held April 12-16 in Washington, D.C. Kronos is exhibiting in booth #701.

SOURCE: Kronos Incorporated