Convergys Expands HR BPO Business In Asia Pacific Region

Cincinnati, OH - Convergys Corporation, a provider of customer care, human resources, and billing services, announced the continued expansion of its Human Resources Business Process Outsourcing (HR BPO) business in the Asia Pacific region.

Convergys has added to its global HR BPO capacity by opening new or expanding existing service centers in Kuala Lumpur, Malaysia; Bangalore, India; Dalian, China; and Singapore. These service centers provide HR BPO services to more than 150 global and regional Convergys clients, claims the company.

Convergys' Asia Pacific service centers provide a broad scope of HR BPO services such as benefits and leave administration, learning and performance management, recruiting and staffing administration, and payroll administration for clients from multiple industries including finance and retail, according to Convergys. These service centers add to Convergys' existing Asia Pacific presence, which includes 16 offices and over 17,500 employees, and provides the needed infrastructure for the continued growth of HR BPO services in the region, adds the company.

SOURCE: Convergys Corporation