Product/Service

CareWise

Source: CareWise, Inc.
CareWise is a proven health information program that combines health care decision counseling by registered nurses, credentialed medical information, consumer-friendly educational materials and the CareWise member Web site.
CareWise is a proven health information program that combines health care decision counseling by registered nurses, credentialed medical information, consumer-friendly educational materials and the CareWise member Web site. A comprehensive program, CareWise covers all four areas of medical decision making: triage, shared decision making, lifestyle risk management and disease and condition management.

What does CareWise include?
Nurse counseling

  • Unlimited toll-free telephone access to registered nurses.
  • Medical Guidelines covering more than 750 medical symptoms, procedures and conditions -- credentialed by the College of Physicians and Surgeons of Columbia University.
  • Follow-up calls, offered to all callers with medical concerns.
  • TDD service for people with hearing impairments.
  • A simultaneous translation service that allows CareWise Nurses to communicate in more than 140 different languages.
CareWise Member Website
  • Trusted, credentialed medical information available via the Internet.
  • Integration with our nurse phoneline, clinical Guidelines and communications materials.
  • Health news, abstracts and articles.
Rich, consumer-friendly clinical content
  • Access to the CareWise Audio Library, which contains recorded information on hundreds of health and medical topics.
  • More than 245 consumer education brochures that can be mailed or faxed to callers in support of the counseling process. Brochures are fully integrated with Clinical Guidelines and provide information on specific conditions, medical procedures and healthy lifestyles.
  • A drug database with detailed information on more than 7,000 over-the-counter and prescription medications.
Member communications
  • A New Member Resource Kit that explains how to use the service and can include a copy of one of our self-care books: The CareWise Guide: Self-Care From Head To Toe or CareWise For Older Adults: Self-Care For Lifelong Health, both of which have won numerous awards.
  • Ongoing mailings, such as newsletters and postcards, that educate consumers about important health issues while reminding them to use the service.

CareWise, Inc., 1501 4th Avenue Ste 800, Seattle, WA 98101-1629. Tel: 206-749-1100; Fax: 206-749-1125.