Case Study

Blue Cross Blue Shield Of Arizona Builds The Paperless Enterprise

Like many managed care insurance organizations today, Blue Cross Blue Shield of Arizona (BCBSAZ) faces a daunting array of technical and organizational challenges to keep pace in an increasingly competitive environment. Recently, the Phoenix-based insurer automated the capture and storage of all its Human Resource documents for secure storage in a FileNet content management system, which provides access to qualified managers, legal, and H-R specialists. Submitted by Datacap