ACS Awarded Document Management Contract Renewal With New York City's Human Resources Administration

Dallas, TX - Affiliated Computer Services, Inc. recently announced a renewed three-year contract with New York City's Human Resources Administration (HRA) to provide document management, imaging and data entry services. The contract has a total value of $17M.

ACS collects HRA case documents from multiple points in New York City that are taken to a central location to be inventoried, scanned and indexed. After a rigorous quality control process, the documents are added to HRA's internal imaging system for use by its staff.

"Since 2003, ACS has provided the HRA with outstanding service," said Michael Lavin, HRA's director of imaging systems and support services. "We value the commitment to quality that ACS has brought to the partnership in providing accurate and timely imaging work."

ACS is the largest provider of managed services for state and local governments -- including county governments -- including more than 1,700 state and local government entities. ACS is the largest provider of BPO services in the government sector, including more than $7.5B in beneficiary payments through its electronic payment card or stored value card services as well as supporting more than 23 million Medicaid recipients, processing nearly 550 million Medicaid healthcare claims annually.

"ACS' professional and reliable work for the HRA is validated by the renewal of our partnership," said Joe Doherty, executive vice president and group president of ACS' Government Solutions Group. "Our proven technology and experience will continue to benefit the staff of HRA and the citizens who use its services."

SOURCE: Affiliated Computer Services, Inc.